Who upgrades from a 3P to the 3XP? Who admits production issues? How does Alex tell a customer that we can’t fill your order so we are upgrading you at no cost? Burson Audio does because they stand above the competition. The whole experience has been fantastic and very pleasant. I am more than grateful for the honesty, the effort to make this customer happy!!! The 3 XP is simply put… Fabulous!!! Visually and Audio reproduction are first rate!! You have an extremely happy customer. I also own the Fun w/ Vivid Op-Amps, what a cool little critter that is as well!! I have a spot for that as well, it’s not for sale. Thank You so much for all you have done!!!