Burson Conductor 3XP with Sennheiser HD 800s

I have an issue with the sound turning off after 3 seconds and a loud click when the unit is initially started. Afterwards, no sound gets pass through my headphone. I even swapped out the fuse thinking it was a bad fuse but that didn't help. I am currently seeking help in to help diagnose the issue. I just received the unit today after 3 weeks and it is a bit disappointing to have to work with a broken unit out of the box.